Call Us : +91-7895286577, 09458377947 Email : vjb.ewcr@gmail.com
All correspondences in respect of
Tours / Travel Service bookings should be addressed to Director
(Operations), Eco Wild Camps Rajaji
[EWCR]
Payment Terms :
For the services contracted, some advance payment should be made
to hold the booking on a confirmed basis and the balance amount
can be paid either before your departure from your country /
state or upon arrival in India - but definitely before the
commencement of the services. We hold the right to decide upon
the amount to be paid as an advance payment, based on the nature
of services and the time left for the commencement of the
services. Apart from the above in some cases, like special train
journeys, hotel or resort bookings during the peak season
(x-mass, New Year) full payment is required to be send in
advance. However, the payments made for Jungle safari bookings
are non-refundable / adjustable in case of cancellations. Change
of date is subject to availability.
Mode of Payment :
Overseas payments can be made by bank transfer.
Banker Details : Uttarakhand
Gramin Bank, Pashulok Branch, Rishikesh
IFSC CODE : SBINORRUTGB
Further Credit to Account :
Eco Wild Camps Rajaji
VPO : Bhukandi PO Heerakhal,
Yamkeshwar 249201
Current A/c No.: 76011176014
[Uttarakhand Gramin Bank]
Note:
All payments should be free and clear of any withholding tax and
deduction.
Bank charges, if any, for remittance (by remitting bank or by
intermediary bank) would be strictly borne by payer.
Policy Regarding Cancellation / No Show
/ Early Departure :
In case of cancellation of tour / travel services due to any
avoidable / unavoidable reason/s, we must be informed in
writing. Cancellation charges would be effective from the date
we receive letter in writing and cancellation
charges would be as follows :-
60 days & prior to arrival - 10% of the tour / service cost.
59 days to 30 days prior to arrival - 20% of the tour / service cost.
29 days to 15 days prior to arrival - 25% of the tour / service cost.
14 days to 08 days prior to arrival - 50% of the tour / service cost.
07 days & less, prior to
arrival or no show - NO REFUND.
Please note -
irrespective of above mentioned cancellation slabs - in case
of cancellation of tour services after the booking is made
with us - a minimum 10% service charges would be applicable.
In case of special train journey (like Palace on Wheels,
Deccan Odyssey, Royal Orient etc.) and high peak season
bookings (from 20th Dec to 15th Jan) a separate cancellation
policy is applicable (which would be advised as and when
required).
In case you cancel the trip after commencement, refund would
be restricted to a limited amount that too would depend on
the amount that we would be able to recover from the
hoteliers we patronize. For unused hotel accommodation,
chartered transportation and missed meals etc. we do not
bear any responsibility to refund.
Refund
In regard to refund of unused / unutilized services (which
are paid for and cancelled in advance) the refund amount
would be worked out on the basis of cancellation policy as
described above and the money would be accordingly refunded
to the person who has made the payment to us. Please note
that the refund process may take 2-4 weeks due to banking
procedures. If the refund is made to the credit card account
OR to Bank Account, the bank charges would be debited from
the refund amount.
Our Liabilities and Limitations
Please note that after the finalization of the tour /
service cost, if there are any hikes in entrance fees of
monuments / museums, taxes, fuel cost or guide charges by
the Government of India, the same would be charged as extra.
EWCR act only in the capacity of agent for the hotels,
airlines, transporters, railways and contractors providing
other service and all exchange orders, receipts, contracts
and tickets issued by us are issued subject to terms and
conditions under which these services are provided by them.
All itineraries / tour programmes are sample itineraries,
intended to give you a general idea of the likely trip
schedule. Numerous factors such as weather, road conditions,
the physical ability of the participants, social and
political factors etc. may dictate itinerary changes either
before the tour or while on the trail. We reserve the right
to change any schedule in the interest of the trip
participants' safety, comfort and general well being.
Our rates are based on the prevailing rates as negotiated by
us with the hotels, airlines etc. Hotels and Airlines retain
the right to modify the rates without notice. In case of
such changes the rates quoted before the modification, can
be changed by us according to the modifications by hotels or
airlines. All hotel bookings are based on usual check in and
check out time of the hotels until unless indicated in the
itinerary.
We shall not be responsible for any delays & alterations in
the programme or expenses incurred - directly or indirectly
- due to natural hazards, flight cancellations, accident
breakdown of machinery or equipments, breakdown of
transport, weather, sickness, landslides, political closures
or any untoward incidents.
We shall not be responsible for any loss, injury or damage
to a person, property, or otherwise in connection with any
accommodation, transportation or other services, resulting -
directly or indirectly - from any act of GOD, dangers, fire,
accident, breakdown in machinery or equipment, breakdown of
transport, wars, civil disturbances, strikes, riots, thefts,
pilferages, epidemics, medical or custom department
regulations, defaults, or any other causes beyond our
control.
We do not have any insurance policy covering the expenses
for accident, sickness, loss due to theft or any other
reasons. Visitors are advised to seek such insurance
arrangements in their home country. All baggage and personal
property / s at all times are at the client's risk.
Eco-tourism could be broadly defined as making
as little environmental impact as possible and helping to
sustain the indigenous populace, thereby encouraging the
preservation of wildlife and habitats when visiting a place.
Responsible Eco-tourism includes programs that minimize the
adverse effects of traditional tourism on the natural
environment and enhance the cultural integrity of local people.
Whether it's about a nature camp or organizing trekking trips
towards the un-spoilt and inaccessible regions, one should
always keep in mind not to create any mishap or disturbance in
the life cycle of nature. Historical, biological and cultural
conservation, preservation, sustainable development etc. are
some of the fields closely related to Eco-Tourism.
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